Shipping Policy

Effective Date: 1st April 2024

Welcome to Paradiseaudiophile.com. This Shipping Policy outlines the shipping procedures and options for the delivery of preowned audio CDs and vinyl records purchased from our online store.

1. Shipping Destinations

We ship to the following countries/regions:

India
Srilanka
United States of America
UK
Europe

If your location is not listed, please contact us at paradiseaudiophile@gmail.com to inquire about potential shipping options.

2. Processing Time

Orders are processed within four business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Rates

Shipping rates are calculated based on the destination and the size/weight of the order.
The shipping cost will be displayed at checkout before you complete your purchase.

4. Shipping Methods

We offer the following shipping methods for Domestic and International order.

Speed Post of Indian Postal Service
Reputed Courier companies such as DTDC. Professional Couriers, etc. on request.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
You can track your order using the tracking number provided in the email.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
We are not responsible for delays caused by customs or other regulatory agencies.

7. Shipping Insurance

We offer optional shipping insurance for an additional fee.
If you choose to insure your shipment, please contact us at paradiseaudiophile@gmail.comfor more details.

8. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at paradiseaudiophile@gmail.com .
We will work with the shipping carrier to resolve the issue and ensure you receive your order.

9. Incorrect Shipping Information

Please ensure that all shipping information provided is accurate.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you realize you have entered incorrect shipping information, please contact us immediately at paradiseaudiophile@gmail.com .

10. Returns and Refunds

Please refer to our Return Policy https://www.paradiseaudiophile.com/about-5-2 for information on returns and refunds.

11. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Paradiseaudiophile
28 Cross Road, Chennai 600081
paradiseadudiophile@gmail.com
+91 75400 56311

Go to Privay Policy