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Shipping Policy

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Effective Date: 1st April 2024

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Welcome to Paradiseaudiophile.com. This Shipping Policy outlines the shipping procedures and options for the delivery of preowned audio CDs and vinyl records purchased from our online store.

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1. Shipping Destinations

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We ship to the following countries/regions:

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  • India

  • Srilanka

  • United States of America

  • UK

  • Europe

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If your location is not listed, please contact us at paradiseaudiophile@gmail.com to inquire about potential shipping options.

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2. Processing Time

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  • Orders are processed within four business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

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3. Shipping Rates

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  • Shipping rates are calculated based on the destination and the size/weight of the order.

  • The shipping cost will be displayed at checkout before you complete your purchase.

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4. Shipping Methods

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We offer the following shipping methods for Domestic and International order.

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  • Speed Post of Indian Postal Service

  • Reputed Courier companies such as DTDC. Professional Couriers, etc. on request.

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5. Order Tracking

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  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • You can track your order using the tracking number provided in the email.

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6. Customs, Duties, and Taxes

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  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

  • We are not responsible for delays caused by customs or other regulatory agencies.

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7. Shipping Insurance

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  • We offer optional shipping insurance for an additional fee.

  • If you choose to insure your shipment, please contact us at paradiseaudiophile@gmail.comfor more details.

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8. Lost or Damaged Packages

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  • If your package is lost or damaged in transit, please contact us immediately at paradiseaudiophile@gmail.com .

  • We will work with the shipping carrier to resolve the issue and ensure you receive your order.

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9. Incorrect Shipping Information

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  • Please ensure that all shipping information provided is accurate.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

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10. Returns and Refunds

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11. Contact Us

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If you have any questions or concerns about our shipping policy, please contact us at:

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Paradiseaudiophile
28 Cross Road, Chennai 600081
paradiseadudiophile@gmail.com
+91 75400 56311

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